QMAGIK best integrates Appointment and Walk-in customers and manages the dynamically changing waiting lines efficiently influencing customers’ waiting experiences
Increase performance and grandeur; Guide customers quickly to counters.
Organize and manage patient flow effectively and make the OPD
visit experience comfortable and convenient for your patients
Monitor customers served, control wait times; Bring order, efficacy and agility.
Control the crowd at the counters, Leverage Technology
When Service level efficiencies are critical to the growth of the business, Predict arrivals,
Route traffic and maintain optimum Utilization levels.
Create a personalized encounter experience for visitors
QMAGIK helps to increase customer satisfaction with a guided waiting experience
The experience of waiting at a service facility is said to significantly affect
a customer's perception of the quality of service provided. The overall experience
of efficient, courteous and superior service provided gets diluted with the bitter
feel of having to wait for long. The good news is that there are tools available
that service organizations can use to influence customers’ waiting experiences.
QMAGIK is a queue management system that best integrates appointment and walk-in
customer queues. It manages your dynamically changing waiting lines to ensure disciplined
and guided customer experience. Special features such as Single Token Multiple Service
Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling
Advertisements etc. makes QMAGIK ideal for customer service focused organizations.
Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes
resource costing and staff load, Improves organizational flexibility and agility.
Integrates with existing IT environment, Rapid Deployment, Easy Onboarding, Highly
Scalable and Extensible, Inexpensive to maintain, Customizable.
Enables Self- scheduling of appointments from anywhere-anytime, Disperses waiting
crowd, Provides pleasant and informed waits, Reduces perceived wait times..
We offer a range of support services to our customers including assistance in planning
workflows, installation, training, troubleshooting, maintenance, and upgrades. Our
support channels include phone, email, and customer portal, remote and on-site assistance..
Qmagik provides an effortless way for your
customers to quickly access the services they need without standing in line.
QMAGIK is an integrated Queue Management and Customer Flow Management System with an extremely flexible on-premise Queue Management component
GTI (P) Ltd. GrandTrust Center,173,
Habibulla Rd,T.Nagar, Chennai - 600 017
T : 91 44 2814 1617, F : 91 44 2814 1909 firstname.lastname@example.org , www.thegti.com